Results

We measure success by what changes in the operation - cost, revenue, consistency and performance. Our work creates shifts that are visible, measurable and felt across the business.

See the impact we’ve made. Real businesses, real operational change.

Don’t take our word for it. Read the results and hear what our customers say.

  • A focused operational reset that reversed decline, strengthened site performance and delivered over £1m of financial improvement.

    The Challenge
    A significant EBITDA gap was identified across 75 distressed sites - a structural performance issue requiring decisive operational intervention.

    What Changed
    Trice built and led a turnaround engine that created traction fast:

    • a daily operating rhythm

    • clear accountability

    • targeted site‑level interventions

    • new data infrastructure

    • and a mid‑programme shift to focus resources on the sites with the strongest potential to move the numbers

    This shifted the programme from broad activity to concentrated impact.

    The Outcome
    £0.7m revenue recovery, £1.7m cost reduction, £0.4m EBITDA uplift and 91 critical hires - with priority sites outperforming the wider business and the turnaround engine becoming the blueprint for future improvement.

  • A neglected revenue stream reframed and rebuilt into a £3m+ strategic growth engine.

    The Challenge

    A sizeable rooms operation lacked visibility, ownership and consistency - limiting performance and masking significant commercial potential.

    What Changed
    Trice reframed the rooms operation as a full ecosystem rather than an isolated function. We introduced clear ownership, standardised workflows, simplified processes, strengthened supplier management and built the operational discipline needed for scale.

    The Outcome
    £2.7m–£3m+ in value identified within six weeks, a clear roadmap for transformation, and leadership now treating accommodation as a strategic asset rather than an overlooked cost centre.

  • A complex 1,500‑pub estate transformed through evidence, simplicity and operational truth - unlocking millions in performance.

    The Challenge
    Years of mergers had created complexity, inconsistency and waste across the estate, masking millions in lost performance and making it difficult for teams to operate with clarity.

    What Changed
    Trice delivered an immersive, Lean‑led discovery that exposed invisible complexity and rebuilt the operation around simplicity and scale. Menus were simplified, support functions aligned, workflows standardised and ways of working redesigned to remove friction and restore operational discipline.

    The Outcome
    £3m+ cost savings, £3m+ sales growth, 10 hours saved per pub per week - and Trice appointed as a preferred partner, with the new operating model becoming the blueprint for future improvement.

  • Turning CEO ambition into an operating model 3,000 people could actually run.

    The Challenge
    A shift from command‑and‑control to partner‑led autonomy demanded a new operating model - but the organisation wasn’t operationally ready to absorb it, creating risk, inconsistency and stalled momentum.

    What Changed
    Trice validated the future‑state design, mapped the real current state, aligned leadership around the operational truth, redesigned roles and accountabilities, built SLAs, and created the tools and processes that made the new model workable in day‑to‑day reality.

    The Outcome
    A fully operationalised redesign affecting 3,000 people, significant cost savings, a widely‑used operational insight report with 15,000+ views, and a scalable partner‑led model now embedded across the business.

Case studies available or let’s talk it through over coffee

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  • “Trice helped us strengthen our field teams, build Central Ops and drive meaningful operational change at pace.”

    Medivet

  • “Trice helped us uncover where small operational changes could unlock big efficiencies across our brands.”

    Greene King Pub Co

  • “Trice brought strategic insight and practical solutions that strengthened our work with partners and helped us deliver more impact.”

    Pennies Foundation

  • “Across multiple brands, Trice surfaced practical opportunities to improve flow, simplify routines and boost efficiency.”

    Greene King Pub Co

  • “Trice hit the ground running in a complex, fast changing environment and delivered value from day one.”

    Medivet

  • “Trice helped us see our operations with fresh eyes — surfacing opportunities that were hiding in plain sight.”

    Greene King Pubs Co

  • “A partner who combines strategic clarity with hands on delivery — exactly what we needed to move faster.”

    Pennies Foundation